By accessing our website, making a reservation, or using any of our services, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Terms of Use
Car Rental Service Agreement
Welcome to our car rental service. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and our company.
Acceptance of Terms
Rental Agreement
All vehicle rentals are subject to a signed rental agreement. The rental agreement includes specific terms regarding vehicle condition, fuel policy, mileage restrictions, and return requirements. Renters must meet minimum age requirements and provide valid documentation.
User Responsibilities
As a renter, you are responsible for: operating the vehicle safely and legally, maintaining the vehicle in good condition during the rental period, reporting any accidents or damage immediately, paying all traffic fines and tolls, and returning the vehicle on time and in the same condition as received.
Vehicle Usage
Vehicles must be used in accordance with all applicable laws and regulations. Prohibited uses include: commercial activities without authorization, racing or off-road driving, transporting illegal substances, smoking in the vehicle, and allowing unauthorized drivers to operate the vehicle.
Payment Terms
Payment is due at the time of vehicle pickup unless otherwise arranged. We accept major credit cards, debit cards, and cash. Additional charges may apply for fuel, damage, late returns, traffic violations, and cleaning fees.
Cancellation Policy
Cancellation & Modification Policy
Reservation Changes & Cancellations
Changes to a confirmed reservation must be made through our booking platform or by contacting our customer support team at least 48 hours prior to the scheduled pickup time. All reservation changes are subject to availability and may result in a modification fee and/or change in rental rates.
Prepaid Booking Cancellation Policy
By confirming a prepaid reservation, customers agree to the following conditions:
- Cancellation more than 48 hours before pickup: A cancellation fee of USD $75 (or BBD equivalent) will be deducted from the prepaid amount.
- Cancellation within 24–48 hours before pickup: A cancellation fee of USD $150 will be applied.
- Cancellation within 24 hours or no-show: The full prepaid amount will be forfeited with no refund.
- Non-collection of vehicle: If the vehicle is not collected on the rental date and time, the full prepaid amount will be non-refundable.
Modifying a Prepaid Booking
- Modifications made more than 48 hours before the rental start date may be allowed, subject to vehicle availability.
- An alteration fee of USD $15 plus any additional rental charges will apply.
- If the modification leads to a lower rental value, no refund will be issued for the difference.
Refunds & Early Returns
- No refunds will be issued for non-collection of vehicles, late pickups, or early return of the vehicle.
- All prepaid reservations are calculated based on the full rental period agreed upon at the time of booking.
Rental Period Shorter than 3 Days
For prepaid reservations of 3 days or less, the entire amount is non-refundable in case of cancellation or
no-show.
Payment Method & Terms
- The payment method provided at booking must be valid and presented at vehicle pickup.
- All additional charges (fuel, damage, tolls, late return fees, etc.) will be billed to this method.
- The name on the payment card must match the driver’s
identification.
Pay at Counter Reservation Policy
- No upfront payment is required at the time of booking. Payment will be collected at the time of vehicle pickup.
- Reservations may be cancelled free of charge up to 24 hours before the scheduled pickup time.
- Cancellations within 24 hours may be subject to a late cancellation fee of USD $50.
- In the event of a no-show without cancellation, a no-show fee of USD $100 may be applied.
- The driver's valid license and payment card must be presented at pickup. The payment card must match the driver's name.
- Failure to provide valid documentation or payment at the counter may result in refusal of rental and applicable fees.
Liability Limitations
Our liability is limited to the extent permitted by law. Renters are responsible for damage to the vehicle and injury to third parties. Insurance coverage is available and recommended. We are not liable for personal belongings left in vehicles.
Prohibited Activities
The following activities are strictly prohibited: using the vehicle for illegal purposes, allowing intoxicated persons to drive, exceeding passenger capacity, modifying the vehicle, and subletting or transferring the rental to unauthorized parties.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These terms are governed by the laws of Barbados. Any disputes will be resolved in the courts of Barbados. If any provision is found unenforceable, the remaining provisions will continue in full force.
Contact Us
If you have any questions about these Terms of Use, please contact us: